When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.
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Looking for other camera info?
Need more info on missing camera rolls? See Fix a missing Camera Roll in Windows 10.
Curious about importing photos? See Import photos and videos from phone to PC.
Before you begin
Before working through the possible solutions listed, do these first:
Check for updates. Select Start , then select Settings > Update & Security > Windows Update > Check for updates. If you see the option to View optional updates, select it to see if there are updates available for your camera. Allow available updates to install, then restart your device when it's ready.
Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Select Start , then select Power > Restart. Waking up your device from sleep isn't the same thing as a restart.
Test your camera with the Camera app. Select Start , then choose Camera from the list of apps. If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying to use.
Open Camera
If your camera still doesn’t work, here are some other things to try. For best results, try the possible fixes in the order presented.
Check for a camera switch or button your device
Some laptops and portable devices have a physical switch or button that turns the camera on or off. When turned off, your device won't recognize that there's a camera installed. If your computer has a switch or button, make sure it's in the on position before using your camera.
Check your settings
Give your apps permission
If you recently updated Windows 10, you might need to give apps permission to use the camera. In newer versions of Windows 10, some apps don’t have default access to the camera.
To let your device access the camera, select Start , then select Settings > Privacy > Camera . In Allow access to the camera on this device, if Camera access for this device is turned off, select Change and turn on Camera access for this device.
Note: If camera access for the device is turned off and you can't select Change, you'll need an administrator on the device to turn on camera access for you.
Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on.
After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Only apps installed from the Microsoft Store will show in this list.
If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps access to your camera and make sure it's turned on. Many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on.
To learn how you can configure your camera privacy settings in Windows 10, go to this Windows Community (in English) page.
Check your antivirus software
In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. For help, visit your antivirus software company’s website.
Check your hardware drivers
Try a different USB port and scan for hardware changes
If you're using an external camera, try using it with a different USB port on your device first. If that doesn't work, or your camera is built-in to your device, try this:
Select Start , enter device manager, then select it from the search results.
Find your camera under Cameras, Imaging devices or Sound, video and game controllers.
If you can't find your camera, select the Action menu, then select Scan for hardware changes.
Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again.
If these steps don't fix your issue, continue to the next steps.
Drivers Aos Cameras App
Check for an incompatible camera driver
Some older cameras that were designed for older devices aren't compatible with Windows 10. Here's how to check if you have if your camera is compatible:
In Device Manager, look for your camera under Cameras, Imaging devices or Sound, video and game controllers.
Press and hold (or right-click) the name of your camera, and then select Properties.
Select the Driver tab, select the Driver Details button, and look for a file name that includes stream.sys. If it’s there, your camera was designed before Windows 7 and you'll have to replace it with a newer camera.
If you don't find a file name that includes stream.sys, continue to the next steps.
Roll back the camera driver
If your camera stopped working after an update, try these steps:
In Device Manager, press and hold (or right-click) your camera, and then select Properties.
Select the Driver tab, select Roll Back Driver, and then choose Yes. (Some drivers don’t provide this option. If your driver doesn’t have Roll Back Driver available, go ahead to the next fix.)
After the roll back is complete, restart your device, and then try opening the Camera app again.
If rolling back didn’t work or isn’t available, continue to the next steps.
Uninstall your camera driver and scan for hardware changes
In Device Manager, press and hold (or right-click) your camera, and then select Properties.
Select the Driver tab, then select Uninstall Device. Select the check box for Deletethe driver software for this device, then select OK.
In Device Manager, on the Action menu, select Scan for hardware changes.
Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again.
Note: If your camera still doesn’t work, look for help on the camera manufacturer’s website.
Need more help?
If you'd like to learn about the basics of using the camera, see How to use the Camera app.
Find answers in the forums
If the previous solutions don’t work, try searching for similar problems in the Microsoft Community forum for Windows Camera. If you don’t find a solution, go ahead and share details about your experience there, then check back later for responses.
Submit feedback
If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug. This helps Microsoft find the root cause of this problem.
Drivers Aos Cameras Review
Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.
For help submitting feedback with Feedback Hub, see Send feedback to Microsoft with the Feedback Hub app.
Related topics
Fix a missing Camera Roll in Windows 10.
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Adjust RGB color or select desired color temperature.
Adjust H-Position and V-Position or press hot-key (AUTO).
This indicates an internal failure inside the monitor. Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.
Check to see that the computer is not on power-saving mode by pressing any key or moving the mouse. Then if there is still no display, this typically indicates that the monitor is not receiving a video signal from the video card in your computer. You should verify this by trying the monitor on a different working system, when you plug the monitor into the computer you should get a display…if the monitor still doesn’t show an image on the different system, this indicates an internal problem with the monitor. Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.
Unfortunately our monitor doesn’t have any external control to adjust the focus of the monitor. Try to change to a different resolution or refresh rate or try adjusting the brightness or contrast, if this doesn’t help, this indicates an internal problem with the monitor. Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.
These problems are caused by using an extension video cable or switch box. You need to plug the monitor's video cable directly to the video card connector on the back of your computer to obtain the best picture quality from the monitor. Also make sure that all the pins of the monitor's video cable are in good condition.
Move electrical devices that may cause electrical interference as far away from the monitor as possible. Also use the maximum refresh rate your monitor is capable of at the resolution your are using.
Check the pin connector of your monitor video cable, verify that there are no damaged or bent pins, if everything looks fine; then this would indicate a failure inside the monitor. Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.
Change the refresh rate of your monitor
No. You should try to activate the Auto-Adjust feature. If this does not work, please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.
Make sure that the signal cable is properly connected to the monitor and is securely inserted into the video card in the back of the computer.
Make sure that none of the pins on the signal cable are bent or broken. (It’s normal for some of the pins to be missing).
Make sure that your computer is turned on and working properly. Your monitor could be waiting for a signal from your computer.
Try turning on your computer and monitor in a different sequence.
If none of these suggestions help, please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.
Use the Windows Shut Down screen and activate the AUTO-ADJUST feature of your monitor. You can display the Windows Shut Down screen by pressing START & then Shut Down. After the monitor has performed AUTO-ADJUST, press CANCEL to return to your regular desktop. Refer to the monitor's documentation for instructions on how to activate the Auto-Adjust feature.
AOC is offering a Pixel Policy based on the ISO 9241-307 Class 1. For more information, please refer to the User Manual under the 'Pixel Policy' section.
Make sure the monitor is set to run at its true or native resolution. You can adjust the resolution in the DISPLAY PROPERTIES located in the Control Panel.
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For all Windows Operating systems: Go to START button, click on SETTINGS, click on Control Panel. Select the Power Management icon. Under Power Schemes drop-down menu, select - ALWAYS ON. Baltech driver download for windows 10.
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Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
Press the Start button and highlight the “Settings” option.Select the “Control Panel” folder.
Double Click on the “Display” icon on the Control Panel.
Select the “Settings” tab under the “Display Properties” window.
Click on the “Advanced” button.
Click on the “Adapter” tab and you can check, or set the refresh rate from there.
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Since your video card is located inside your computer, you will have to contact your computer manufacturer for assistance.
You can contact our Technical Support Department for parts price and availability. Please visit www.aoc-europe.com and visit our support page for the correct contact details for your country.
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Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
Double click on the 'Display' Icon.
Select the 'Settings' tab then click on 'Advanced..'.
Select the 'Monitor' button, then click on 'Change..' button.
Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk..'.
Click on the 'Browse..' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
Click on the 'OK' button, select your monitor model and click on the 'Next' button.
Click on 'Finish' button then the 'Close' button.
Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
Double click on the 'Display' Icon.
Select the 'Settings' tab then click on 'Advanced..'.
Select the 'Monitor' button, then click on 'Change..' button.
Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk..'.
Click on the 'Browse..' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
Click on the 'OK' button, select your monitor model and click on the 'Next' button.
Click on 'Finish' button then the 'Close' button.
Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
Double click on the 'Display' Icon.
Double click on the 'Display' Icon.
Select the 'Settings' tab then click on 'Advanced..'.
Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button.
Click on 'Driver' and then click on 'Update Driver..' then click on the 'Next' button.
Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next' and then click on 'Have disk..'.
Click on the 'Browse..' button then select the appropriate drive F: ( CD-ROM Drive).
Click on the 'Open' button, then click the 'OK' button.
Select your monitor model and click on the 'Next' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
Click 'Start ' and 'Control Panel'. Then, double-click on 'Appearance and Personalization'.
Click 'Personalization' and then 'Display Settings'.
Click 'Advanced Settings..'.
Click 'Properties' in the 'Monitor' tab. If the 'Properties' button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is.
If the message 'Windows needs..' is displayed, as shown in the figure below, click 'Continue'.
Click 'Update Driver..' in the 'Driver' tab.
Check the 'Browse my computer for driver software' checkbox and click 'Let me pick from a list of device drivers on my computer'.
Click on the 'Have disk..' button, then click on the 'Browse..' button and then select the appropriate drive F:Driver (CD-ROM Drive).
Select your monitor model and click on the 'Next' button.
Click 'Close' → 'Close' → 'OK' → 'OK' on the following screens displayed in sequence.
Click on the 'Start' button and then click on 'Control Panel'.
Click on the 'Display' icon.
Click on the “Change display settings” button.
Click the “Advanced Settings” button.
Click the “Monitor” tab and then click the “Properties” button.
Click the “Driver” tab.
Open the 'Update Driver Software-Generic PnP Monitor' window by clicking on “Update Driver.. “and then click the 'Browse my computer for driver software' button.
Select 'Let me pick from a list of device drivers on my computer'.
Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:Drivermodule name (where X is the drive letter designator for the CD-ROM drive).
Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive.
Close all open windows and remove the CD.
Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Right click and click All apps at the bottom-right of the screen.
Click on the “Control Panel” icon
Set the “View by” to “Large icons” or “Small icons”.
Click on the “Display” icon.
Click on the “Change display settings” button.
Click the “Advanced Settings” button.
Click the “Monitor” tab and then click the “Properties” button.
Click the “Driver” tab.
Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver.. “ and then click the 'Browse my computer for driver software' button.
Select 'Let me pick from a list of device drivers on my computer'.
Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:Drivermodule name (where X is the drive letter designator for the CD-ROM drive).
Select the 'xxx.inf' file and click the “Open” button. Click the “OK” button.
Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive.
Close all open windows and remove the CD.
Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Your monitor is Plug and Play with the Mac OS operating system. If you do find any issues during installation, please contact Mac's technical support.
Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
Double click on the 'Display' Icon.
Double click on the 'Display' Icon.
Select the 'Settings' tab then click on 'Advanced..'.
Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button.
Click on 'Driver' and then click on 'Update Driver..' then click on the 'Next' button.
Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next' and then click on 'Have disk..'.
Click on the 'Browse..' button then select the appropriate drive F: ( CD-ROM Drive).
Click on the 'Open' button, then click the 'OK' button.
Select your monitor model and click on the 'Next' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.